Free Physiotherapy "Discovery" Session For All New & Referral Patients At 12837 88 Ave #106 Surrey

Have Questions or Concerns? Get Them Cleared Here!

At Bearcreek Physiotherapy Surrey, our Patient Center is designed to provide you with comprehensive support and ensure a smooth, stress-free experience from your first visit through your entire treatment journey. We understand that navigating healthcare can be complex, which is why we’ve created a central resource to help you easily access essential information and services. Whether you’re a new patient needing guidance on what to expect, an existing patient looking to manage your appointments and insurance, or someone seeking educational materials to better understand your condition, our Patient Center is here to assist you every step of the way. Our goal is to ensure that your experience with us is as comfortable and effective as possible, helping you focus on achieving your health and wellness goals. For any questions or additional support, our dedicated team is always available to provide personalized assistance and address your needs.

New Patient Information

Getting Started: As a new patient, we want to make your first visit as smooth as possible. Here’s what you need to know:

  • Pre-Appointment Forms: Please complete our new patient intake forms before your first visit. These forms can be accessed and submitted online through our secure portal.
  • What to Bring: Bring any relevant medical records, a list of current medications, and your insurance information.
  • What to Expect: Your initial assessment will include a comprehensive evaluation of your condition, medical history, and a personalized treatment plan.

Insurance and Payments

Insurance Coverage:

  • Verify Coverage: Check with your insurance provider to understand your coverage for physiotherapy services. We accept various insurance plans and can help verify your benefits.
  • Direct Billing: We offer direct billing to many insurance companies. Please provide your insurance information when you arrive.

Payment Options:

  • Accepted Methods: We accept various payment methods, including credit/debit cards and cash. Payment is due at the time of service if not covered by insurance.
  • Financial Assistance: If you have concerns about payment, please discuss them with our administrative staff. We offer sliding scale fees and payment plans where applicable.

Physiotherapy requires effort, commitment, and a well-structured plan, but remember, it's never too late to restore strength and improve function.

General Informations & Home Remedies

Common Conditions Treated

Musculoskeletal Injuries: Includes back pain, shoulder pain, and knee injuries. Chronic Conditions: Such as arthritis, fibromyalgia, and chronic pain syndromes. Rehabilitation: Post-surgical recovery, sports injuries, and stroke rehabilitation.

Self-Care Tips on Stretching

Incorporate gentle stretching exercises to maintain flexibility and prevent stiffness. Stretch before and after physical activities to reduce the risk of injury.

Self-Care Tips on Exercise

Regular exercise tailored to your condition can help strengthen muscles, improve flexibility, and enhance overall function. Always follow the exercise plan provided by your physiotherapist.

Self-Care Tips on Posture

Practice good posture to reduce strain on your muscles and joints. Ergonomic adjustments to your workstation can help prevent and manage musculoskeletal issues.

Expectation on Goals

The primary goals of physiotherapy are to reduce pain, restore function, prevent further injury, and promote overall health and well-being.

Follow-Up Care

Keep your physiotherapist informed about your progress and any changes in your condition to adjust your treatment plan as needed.

Guide on New Symptoms

If you develop new symptoms or experience a significant change in your condition, seek professional advice to ensure appropriate care.

Self-Care Tips on Nutrition

Maintain proper hydration and a balanced diet to support overall health and aid in recovery. Proper nutrition can help with tissue repair and reduce inflammation.